Performance Adidas Cap

100% brushed cotton twill

Returns
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we are unable to offer you a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition in which you received it. It must also be in its original packaging.

There are several types of products that cannot be returned. Perishable products, such as food, flowers, newspapers or magazines, cannot be returned. Also, products of an intimate or sanitary nature, hazardous materials, or flammable liquids or gases are not accepted.

Other non-returnable items:
Gift cards
Downloadable software products
Certain health and personal care items

To complete your return, we require a receipt or proof of purchase.

Do not send your purchase to the manufacturer.

There are certain situations where only partial refunds will be granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape or vinyl record that has been opened
Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Upon receipt and inspection of your return, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original credit card or payment method within a specified number of days.

Late or non-existent refunds (if applicable).
If you have not yet received your refund, first double-check your bank account.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often a processing time before the refund is posted.
If you have done all of this and still have not received your refund, please contact us at info@valsebasshop.com.

Sale items (if applicable)
Only regular priced items can be refunded; unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only exchange items if they are defective or damaged. If you need to exchange it for the same item, please email us at info@valsebasshop.com and send your item to

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift at the time of purchase, or the gift originator shipped the order to themselves for delivery to you at a later date, we will send a refund to the gift originator and they will learn of your return.

Shipping
To return your product, you must mail it to:

You will be responsible for paying your own shipping charges to return your item. Shipping charges are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Depending on where you live, the time it may take for the exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. Translated with www.DeepL.com/Translator (free version)